To start we are Very Skeptical when it comes to stuff like this. But I have to say that my Husband and Myself were wowed by the water test that was performed. We have noticed a strong chlorine smell in our water and since we bought the Rain Soft System we have no smell. The water tastes better, our skin feels better, our clothes feel softer after being washed. NO JOKE!! I’m using less cleaning products all the way around the house. I’m using not only the Rain Soft System but some of the products they supply (until my products run out) and I really like the products that I have tried so far. Keep in mind I’m not one for change when it comes to certain cleaning products but there products are great. Not only have we noticed a difference in the taste, smell, and feel of the water my house plants seem to be thriving like no other. We have also noticed that since we have been giving our dogs the Rain Soft Water that their urine doesn’t seem to burn our lawn near as bad and that makes us very happy. So happy that we did the Rain Soft System. Very Satisfied, Happy and NO longer Skeptical over Rain Soft Water Systems. Ray our sales rep Kudos to you!! Adam and Jacob very nice installation and clean up. All three Ray, Adam and Jacob very Professional. My Husband and I would HIGHLY recommend the Rain Soft System.